1. SCOPE
This Policy applies to all individual and corporate users of Ternakin’s Services, whether accessed via website, mobile application, or IoT devices.
2. DATA WE COLLECT
We may collect the following categories of information:
a. Personal Identification Data:
- Full name, address, email, phone number
- KYC verification details, including supporting documents
b. Farm Operational Data:
- Pond details, harvest schedules, cycle data, feed/medicine usage, mortality records
- Supporting documents such as photos and cycle reports
c. Financial Data:
- Bank account information, e-wallet details, transaction history
- Withdrawals, supplier payments, invoices
d. Technical Data & Cookies:
- IP address, device type, operating system, login activity
- Information collected via cookies and tracking technologies
3. PURPOSE OF DATA USE
- Account verification and authentication
- Providing and improving farm management services
- Preparing performance reports and harvest cycle estimations
- Processing financial transactions (deposits, payments, distributions)
- Compliance with applicable regulations
- Internal analysis, reporting, and user experience improvements
- Enforcement of legal obligations and contractual terms (where necessary)
4. LEGAL BASIS FOR PROCESSING
- Explicit consent from the data subject
- Execution of a contract between you and Ternakin
- Legal obligations binding on Ternakin
- Legitimate interests that do not override your rights as a data subject
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Store user preferences
- Facilitate automatic login
- Analyze usage behavior
- Deliver relevant content and advertisements
You may adjust your cookie preferences through browser settings. Disabling cookies may affect the functionality of our Services.
6. DATA DISCLOSURE
We do not sell or rent your Personal Data. However, we may share your data with trusted third parties for the following purposes:
- Service partners (e.g., payment gateways, cloud storage providers)
- Financial institutions and investors related to financing transactions
- Law enforcement or government agencies as required by law
- Affiliated entities within the Ternakin group
All third parties are subject to confidentiality agreements and must adhere to appropriate data protection standards.
7. DATA RETENTION
We will retain your Personal Data as long as:
- Your account remains active, or
- Necessary to fulfill legal obligations, audits, dispute resolution, or rights enforcement
After such periods, data will be securely deleted or anonymized in accordance with industry standards.
8. DATA SUBJECT RIGHTS
As a data subject, you have the following rights:
- Right to access and obtain a copy of your personal data
- Right to correct or update inaccurate information
- Right to withdraw consent at any time
- Right to request deletion of data (under certain conditions)
- Right to object to certain types of processing
- Right to file a complaint with the supervisory authority
9. INFORMATION SECURITY
We implement adequate technical and organizational measures, including:
- Data encryption in transit and at rest
- Restricted access controls and periodic audits
- Two-factor authentication and real-time system monitoring
However, we cannot guarantee absolute security of third-party systems outside our control.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Significant changes will be notified through the application, email, or our official website. The effective date will always be indicated at the bottom of this document.
11. CONTACT US
For further questions regarding the protection of your personal data, you may contact us at
contact@ternakin.co
This Privacy Policy was last updated: August 3, 2025
